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Terms of service

By using Simtee, you agree to these terms.

Service

Simtee provides a stakeholder mapping tool. We may add, change, or remove features at any time. The service is offered "as is"; we do not guarantee uninterrupted availability and we are not liable for indirect or consequential losses.

Your account

You are responsible for keeping your password and access tokens secret, for the activity on your account, and for the data you enter. If you use Simtee for an organization or invite others into a workspace, you confirm that you have authority to do so and that you have a lawful basis or permission for the stakeholder data you enter.

Workspace ownership

Workspace owners control the workspace content and member list. Members can be invited, and pending invites can be revoked. Accepted members can leave while at least one other member remains; Simtee does not currently support removing an accepted member from a workspace. A sole member can delete the workspace and its content.

Your content

You keep ownership of workspace content you enter. You allow Simtee to store, process, display, export, and submit that content to AI features you choose to run, only as needed to provide the service.

Acceptable use

Do not enter content that is unlawful, abusive, or infringes someone else's rights. Do not enter special-category personal data (see the Privacy page). Do not probe, scrape, overload, bypass limits, or interfere with the service.

Public viewer links

Workspace members may create read-only viewer links. Anyone with the URL can view the shared workspace until the link is revoked, so the person creating the link is responsible for reviewing what it exposes before sharing.

AI features

AI suggestions are not decisions. You remain responsible for reviewing and approving AI output before relying on it. Don't rely on AI output for advice that requires professional or legal judgment.

Data processing

Our handling of personal data is described on the Privacy page. For business customers, a data processing addendum (DPA) is available on request.

Plans and payment

Plan limits, prices, renewal terms, and cancellation steps will be shown before purchase. Paid access can be cancelled for future renewal through the stated process for the plan.

A workspace normally follows its owner's account plan, including when collaborators are on different plans. The workspace's effective plan controls its limits and features for everyone who can access it. A Pro or Team user can create a workspace and invite a Free user, who can copy actors into that shared workspace subject to the destination workspace's actor limit.

Upgrades

An upgrade takes effect immediately for workspaces that inherit the owner's plan. It raises the applicable workspace, actor, member, AI, and bulk-run allowances and restores paid features such as PDF export and viewer links where available.

Downgrades and overages

A downgrade never deletes your data. Existing workspaces, actors, members, and pending invites remain available. If a workspace is over its new actor limit, you can still view, edit, delete, export, and copy actors out; adding actors, importing, copying actors in, and approving actor suggestions pause until the count is below the limit.

Existing members and pending invites remain, but new invitations and acceptances pause when there is no room. Existing owned workspaces remain available if your new account limit is lower than your current count, but you cannot create more. PDF export turns off immediately when the new plan does not include it. A stored public viewer link becomes inactive, rather than being deleted, until an eligible upgrade or permanent revocation.

AI credits already used in the current calendar month are not reset by a plan change. If usage meets or exceeds the new allowance, AI actions wait for the next monthly reset or an upgrade.

Termination

You may delete your account at any time from Account settings. We may suspend or terminate accounts that breach these terms or that materially harm the service.

Changes to these terms

We may update these terms as the service changes. Material changes will be posted here or notified in the service, and the updated date will show when the terms changed.

Contact

Simtee is operated by Josh Jorgensen. Privacy and data protection questions: privacy@simtee.org.

Last updated: 2026-09-16.